Finding and retaining staff is an issue faced by salons up and down the country. It might feel like it’s out of your control but there are steps you can take to help incentivise and motivate your staff to encourage them to stay. When staff feel valued and recognised for their hard work it creates an environment where everyone feels supported and determined to work together to achieve the same goals. One of the easiest ways you can incentivise your staff is through compensation. Monetary compensa

The SlickPay card reader is here - and it’s a game changer There’s nothing worse than coming to the end of a busy day in the salon only to find something’s not quite adding up when it’s time to cash up. We’ve all been there - trawling through appointments, checking receipts and playing detective trying to figure out where the mistake was made. It’s frustrating at best, but ultimately it’s losing you valuable time and money. But Slick has a solution that can make end-of-day headaches a thing of t

Be confident in yourself We know there’s been some stigma around deposits but a lot of the reasons why business owners are scared to take them come from a place of anxiety and don’t hold true. It’s easy to think that because you work closely with your clients and build strong relationships with them that asking for a deposit implies you don’t trust them, which certainly isn’t the case. You might worry that if you ask a client for a deposit they’re going to be offended or it’ll push them away a

For some clients booking and attending an appointment can be daunting, especially for some members of the LGBTQ+ community. For clients who identify as non-binary or transgender having to explain their pronouns can be emotional at the best of times, but if they’re continually misgendered and have to keep reminding the salon of their pronouns it can be a traumatic experience. Client tags can stop this from happening and mean each individual client is treated exactly how they want to be. Whatever